Explore a range of transportation options for your spa getaway
City Center
Playa del Carmen
2.3
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
3.0
mi
Cancun (CUN)
37.7
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Vegan Culinary Delight
“I was blown away by the extraordinary vegan cuisine at Palmaia. From the delicious and colorful dishes to the mouth-watering vegan tacos at Charley's, each meal was an adventurous experience. Every restaurant featured unique flavors and even included non-vegan options. The creativity and dedication of the chefs made every meal feel like a culinary celebration!” view full review
Revitalizing Spa Experience
“I treated myself to the Prehispanic Cleansing Ritual at the Atlantis Spa, and it was nothing short of magical. Set in a serene jungle atmosphere, I enjoyed a refreshing dip in a natural cenote followed by an very nice two-and-a-half hour treatment. The whole experience was blissful and left me feeling incredibly rejuvenated and connected to nature.” view full review
Invigorating Activities
“The daily programming at Palmaia was a highlight of my stay! I loved participating in Susanna’s yoga classes, where her gentle teaching style made every session accessible and fulfilling. From relaxing yoga sessions to energetic workouts, each activity allowed me to connect with my body and the environment, leading to a wonderfully peaceful state of mind.” view full review
Stunning Ocean View Room
“I stayed in an ocean view suite, and it exceeded my expectations. The room was spacious, impeccably clean, and had a beautiful sitting area that opened up to a amazing view of the Caribbean Sea. Waking up every morning to that stunning vista was truly a highlight of my experience at the resort.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Snorkeling
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Playpen
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
1.9
mi
Store
Centro Maya
1.5
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
3800 ft
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
4500 ft
Piste Cyclable sur Paseo Xaman-Ha
3800 ft
Mall
Playacar Center Shopping Mall
5100 ft
Beach
Playacar Beach
3.3
mi
Amusement Park
Xplor Park
1.8
mi
152 Calle Quinta Avenida
Quinta Avenida
2.5
mi
Mahi Golf Course
4700 ft
Carretera 109
Cenote Calavera
1.3
mi
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1.1
mi
Parks
Xel-Ha Park
1.4
mi
Hwy 307 Km 287
Alltournative
1.2
mi
Golf Course
Campo de Golf Playacar
1.3
mi
Zona Arqueologica Playa del Carmen
1.8
mi
Km 285
Emotions Native Park
1.4
mi
Mall
City Club
1.4
mi
Mall
Starbucks
1.4
mi
Parks
Xenses
2.1
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
1.4
mi
Maya ruins
1.5
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.6
mi
Cenote Santa Cruz
1.5
mi
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.9
mi
Calle Carretera Federal 109
Cenote Carwash
1.9
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
2.1
mi
Cave
Rio Secreto
2.6
mi
Xplor Theme Park
1.7
mi
Amusement Park
Delphinus Riviera Maya
1.8
mi
Nearby
Beach
Playacar Beach
1600 ft
Restaurants
Il Piemonte
2200 ft
Paseo Xaman Ha
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
Stunning views
Well-maintained pool
Limited dining options
Breakfast choices
8.4/10
Great
Rooms
8.8
Location
10.0
Service
8.6
Dining
6.2
Guest reviews
8.4/10
based on 5 reviews
9.3
9.3/10 based on 216 reviews
Anthony
United States of America,
February
2025
7.6/10
I had a really enjoyable stay at the resort. The rooms were spacious and well-kept, which made for a comfortable experience. The location is absolutely stunning, surrounded by lush jungle and offering breathtaking views of the beach. However, the dining options could use some more variety, especially for breakfast, and while the service was good, it wasn't outstanding. Overall, it felt like great value for my money, especially given the serene atmosphere.
Rooms
8.0
The rooms were spacious, modern, and clean, making my stay very comfortable.
Service
7.0
The staff was generally friendly and accommodating during my stay, which was nice.
Location
10.0
The location was exceptionally beautiful, surrounded by jungle and right in front of the stunning Caribbean ocean.
Dining
5.0
The dining had fresh options but lacked variety; breakfast could definitely be improved.
Facilities
8.0
The facilities included a lovely pool area that was enjoyable to relax in.
Martin
United States of America,
January
2025
8.6/10
My stay at this resort was a relaxing experience. The rooms were spacious and modern, providing a comfortable retreat. I really appreciated the tranquil atmosphere surrounding the hotel, but I found the dining options to be somewhat limited, especially for lunch. The facilities were impressive but could be slightly improved. Overall, I felt it was a decent value for the quality of service and amenities offered.
Rooms
9.0
The rooms were spacious, clean, and modern, making for a delightful stay.
Service
9.0
The staff were genuinely happy to be there and provided a lovely, professional service throughout our stay.
Location
10.0
The location was exceptionally beautiful, surrounded by jungle and offering a peaceful retreat away from the crowds.
Dining
7.0
While the food was fresh and yummy, I found the dining options a bit lacking, especially for lunch.
Facilities
8.0
The facilities were impressive, but there is room for improvement in terms of variety.
Erik
United States of America,
January
2025
9.0/10
I had a lovely stay at this resort spa. The ambiance was calming, and the facilities were top-notch, making it a great escape. The staff really made me feel welcomed, but the dining options could use some variety. All in all, it was a good value for the experience I received.
Rooms
9.0
The rooms were spacious, clean, and modern, which made my stay very comfortable.
Service
10.0
The service was outstanding; everyone from the staff made me feel like family and was eager to help with anything I needed.
Location
10.0
The resort is exceptionally beautiful, surrounded by lush jungle, providing a peaceful and serene environment.
Dining
7.0
While the dining was fresh and yummy, the options could be a bit limited if you're looking for a variety of choices.
Facilities
9.0
The facilities were impressive, with a well-maintained pool area and spa services that added luxury to my stay.
Bob
United States of America,
November
2024
8.2/10
I had a lovely stay at the hotel. The rooms were modern and spacious, making it really comfortable for my family and me. The view was absolutely stunning and the pool area was a relaxing escape. However, I found the dining options to be a bit underwhelming and not as varied as I hoped. Overall, the amenities and the service provided great value for the price.
Rooms
9.0
The rooms were spacious, clean, and modern, providing a comfortable space for relaxation.
Service
8.0
The service was very friendly, and I appreciated their willingness to help with any requests.
Location
10.0
The location was beautifully set amid lush surroundings, making it a serene escape away from crowds.
Dining
5.0
The dining experience fell short with limited options, particularly for breakfast, which was a letdown.
Facilities
9.0
The facilities were excellent, especially the pool area which was well-maintained and inviting.
Stunning views
Limited dining options
Wayne
United States of America,
October
2024
8.6/10
I had a wonderful stay at this resort that felt like a true escape. The rooms were spacious, clean, and modern, which made me feel right at home. The service was incredibly warm and welcoming, almost like being part of a big family. The surrounding area was stunning, enveloped by lush jungle landscapes and vibrant decor. However, I found the dining options a bit limited, especially for breakfast. Overall, the value for money with the amenities provided was quite decent, but the limited dining choices kept it from being perfect.
Rooms
9.0
The rooms were spacious, clean, and modern, providing a very comfortable stay.
Service
9.0
The service felt more like a family gathering, with staff going out of their way to make sure I had everything I needed.
Location
10.0
The hotel is exceptionally beautiful, surrounded by jungle, which adds a unique charm to the experience.
Dining
7.0
While the food was fresh and yummy, I felt the breakfast options were somewhat limited, which was a slight letdown.
Facilities
8.0
The facilities were impressive, particularly the pool area which was well-maintained and inviting.
Warm and welcoming service
Limited breakfast options
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